As Head of Technology, you ensure that everything in the workshop and on the road runs seamlessly. You are the key link between technicians, customers, administration, and management. With a sharp eye for organization and planning, you maintain oversight, coordinate efficiently, and make sure everyone has the right tools and information to perform their job effectively.

Your responsibilities include:

• The planning and distribution work assignments.
• Providing technicians with the necessary technical and customer information.
• Communicating with customers about technical issues.
• Ensuring accurate time tracking and registration.
• Managing the inventory of materials, tools, and PPE.
• Overseeing compliance with quality, health, safety and environmental regulations.
• Encouraging a positive and safe working environment.
• Identifying and reporting commercial opportunities.

Your goals and ambitions:

• You encourage the professional development of technicians and ensure ongoing training.
• You take initiatives to elevate (technical) service quality to a higher level.
• You support the implementation of new operational software.
• You participate in tactical and strategic policy development at the company level.
• You work together with your team to achieve high customer satisfaction.